Refund Policy

Last updated: October 13, 2026

Thank you for choosing Smart Seba. We value your trust and are committed to providing high-quality digital services.

Refund Eligibility

We offer refunds under the following conditions:

• If the service has not been started or delivered within the agreed timeframe.
• If the delivered product is significantly different from what was agreed upon.
• If there is a technical defect that we are unable to fix within a reasonable time.

Non-Refundable Items

The following are not eligible for refunds:

• Services that have already been completed and delivered.
• Custom development work that has already begun.
• Domain registration and hosting fees (these are third-party charges).
• Digital products that have been downloaded or accessed.

Refund Process

To request a refund, please contact us at [email protected] or call 01325998241 within 7 days of your purchase. We will review your request and respond within 3-5 business days.

Contact Us

If you have any questions about our Refund Policy, please contact us:

• Email: [email protected]
• Phone: 01325998241
• Address: House 12, Road 5, Dhanmondi, Dhaka-1209, Bangladesh